Refund Policy

At Bradinsky, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process.

1. Eligibility for Returns & Refunds
To be eligible for a return or refund:

Items must be unused, unworn, and in their original packaging.

The return request must be submitted within 14 days of receiving your order.

Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items
We do not accept returns or refunds for:

Items marked as “Final Sale” or “Clearance.”

Gift cards.

Items damaged due to improper use or not in their original condition.

3. Return Process
Contact our customer service team at support@bradinsky.com with your order number and reason for return.

We will provide you with the return shipping address and instructions.

Once we receive and inspect the returned item, we will notify you of your refund status.

4. Refund Method
Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the return is due to our error (e.g., defective or wrong item).

5. Exchanges
If you wish to exchange an item for a different size, color, or product, please contact us within 14 days of receiving your order. Exchanges are subject to product availability.

6. Damaged or Incorrect Items
If you receive a defective or incorrect product, please contact us at support@bradinsky.com within 7 days of delivery. We will arrange for a replacement or full refund at no additional cost to you.

7. Contact Us
For any questions or assistance regarding our Refund Policy, reach out to us at:
Email: support@bradinsky.com