FAQ

1. What products does Bradinsky sell?
We specialize in high-quality hats and sandals, designed for comfort, style, and durability.

2. How can I place an order?
Simply browse our store, select your preferred product, choose the size or color, and proceed to checkout. Follow the payment instructions to complete your purchase.

3. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary by destination. You can check estimated delivery times at checkout.

4. How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Delivery time depends on your location:

• Domestic: 3–7 business days

• International: 7–21 business days

5. How do I choose the right size?
Each product page includes a detailed size chart. Please refer to it before placing your order to ensure the best fit.

6. Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of delivery, provided the items are unused, unworn, and in their original packaging. Please refer to our Refund Policy for more details.

7. What if I receive a defective or incorrect product?
We sincerely apologize for any inconvenience. Please contact our support team at support@bradinsky.com within 7 days of receiving your order, and we will arrange a replacement or refund.

8. How can I contact customer service?
You can reach us via email at support@bradinsky.com. Our customer service team is available Monday–Friday, 9:00 AM – 6:00 PM (GMT+8).